QUALITY CONTROLS
Our mission is clear: To focus on the needs of our clients, demonstrate the highest level of customer service, improve our efficiency and productivity, maintain a complete transaction file and provide the solutions our Buyers and Agents need.
CALL TOM FLECKY AT (951) 903-3883 TO GET STARTED !
QC MILESTONES
FIRST CONTACT
First Contact Interview
x
Add to CRM and Home Searches
x
Initial Loan PreQual Questions
x
Dream Scenario
x
70 TOUCHES
Email and Text Drip
x
Social Media & Videos
x
Birthdays and Anniversaries
x
Education Starts
x
LISTING APPOINTMENT
Listing Presentation
x
Listing Staging and upgrades
x
Listing Agreement and Disclosures
Done using approved “Residential Purchase Agreement” form. Specific details and changes to agreement must be approved by Buyers.
LISTING SET UP
Listing Marketing
x
Pre-Listing Inspections
x
x
x
Listing Brochure
x
Open Houses Scheduled
x
Open House Signs & Staging
x
Open House Visitor Survey
x
Open House Follow-Up
x
MORTGAGE LOAN APPLICATION
Loan Application
x
Research Loan Programs
Done online. Loan Officer will run credit report.
Send in Documentation
Underwriter Pre-Approval
x
SHOPPING AND MAKING OFFERS
Confirm Requirements
x
Research MLS & Other Sources
x
Tour Homes
Confirm Taxes & Insurance
x
Make Offers
[RPA, RLAS] Done using approved “Residential Purchase Agreement” form. [ASA if 3+ buyers]
x
x
x
x
Seller Acceptance
x
ACTIVE TRANSACTION (+1)
Open
Escrow
Day 0 after purchase contract agreement date.
Escrow Orders Reports
[NHD, PRE-LIM]
Escrow Buyer & Seller Sets Out
x
HOA
X
Earnest Money Deposit
Day 3 after purchase contract agreement date.
x
x
Order Payoff Demands
And/or beneficiary statements
Order Inspections
May include; Professional Inspectors, Termite/Pest inspections, Roof, Mold or Civil Engineering inspections.
BUYER SIDE TRANSACTION (+3)
Audit Buyer Side Issues
x
Loan
Estimate
Must be done by day 3 after specific property has been announced to the bank.
Order The Appraisal
Ready with smoke & co2 detectors, water heater attached.
Buyer
Disclosures
X
SELLER SIDE TRANSACTION (+7)
x
x
x
Seller
Disclosures
[SPQ, TDS, AVID-LA] Must be done by day 7 after acceptance. (unless changed on RPA)
Other Seller
Disclosures
Must be done by day 7 after purchase contract agreement date (unless changed in contract)
INSPECTION PERIOD (+10)
All Inspections are In
x
Review all other Reports
[NHD,PRE-LIM,HOA][RFR]
Solve Repair Issues
{RR, RRRR]
Inspection
Deadline
Must be done by day 17 after purchase contract agreement date (unless changed in contract)
BUYER LOAN APPROVAL (+14)
Loan Processing Checklist
x
Buyer Conditions are In
x
Loan Submission
x
Loan Approval
Deadline
Must be done by day 17 after purchase contract agreement date (unless changed in contract)
REPAIRS AND CONTINGENCIES (+17,21)
Request for Repairs
Contingency
Release
x
Loan Closing
Disclosure
Must be done by day 3 before loan closing.
Loan
Clear to Close
Underwriter gives approval to order loan documents and disclosures.
DUCKS IN A ROW (-7)
X
x
Utilities
x
Move
x
Buyer sign Closing Disclosure
x
FORMAL LOAN APPROVAL (-5)
Prior to Doc Conditions are In
x
Underwriting Approval
x
Closing Disclosure Signed
x
Order Loan Documents
x
FINAL DAYS (-0)
Sign
Loan Documents
x
Bring in
Funds to Close
x
Final Property
Walk Thru
Optional
Fund
and Record
x
AFTER THE SALE
Immediate Changes
Change locks.
Tax Issues
x
Home Improvements
x
Become an Investor
x
Tom Flecky
Tom has over 20 years experience in Real Estate and Mortgages.
He has EXPERIENCED REALTORS who partner with him and help Buyers and Sellers get the smartest solutions to meet their dream scenarios. We specialize in buying and selling homes in Southern California!
Tom has also been doing MORTGAGES for many years. Our company GRAND AVENUE is a broker with over 40 banks and investors to choose from. We have access to all the great loan programs and can offer the LOWEST INTEREST RATES in the nation.
Real estate is one of the largest and most exciting investments one can make. We are here to make sure that your process is a fun and rewarding one!
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Welcome to
Grand Avenue Realty & Lending
We specialize in buying and selling homes throughout the state of California!
Our website is geared toward the Los Angeles, Orange and West Riverside county areas. We are specialists in our communities and we would be happy to help you with all of your real estate needs!
Throughout our website you will find many useful tools to assist with buying or selling a home. We are dedicated to providing the finest service available, and our website can be a great resource for you to use free! Make sure to bookmark our website for future use.
Are you looking to Buy? We will take the time to listen to your needs and desires to help you find the home of your dreams. Our “Smart Buyers” strategies will increase your buying skills and you will profit from the knowledge. Please fill out our request forms so I can help you in detail!
Are you trying to Sell? We are licensed Real Estate Specialists. We know our markets inside and out, and will do our best to make sure you receive top dollar for your home! Our home listing marketing approach is why we are so successful.
Are you looking to get a Mortgage? We are experts at all the great loan programs; Fannie Mae, FHA, VA, CalHFA and so many more… Our “Hand-On” approach and constant expediting is why we close your deals on time!
